![The original news](pic/home.gif) | Business in brief: Mercy adds customer service chatbot, CoxHealth plans software upgrade 2023-12-21 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Xfinity hack could compromise user information from 36 million customers, state AG says 2023-12-20 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Rite Aid used AI facial recognition tech. Customers said it led to racial profiling. 2023-12-20 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Xfinity data breach, Comcast hack affects nearly 36 million customers: What to know 2023-12-20 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Airbnb fined A$15m for misleading Australian customers 2023-12-20 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Airbnb admits misleading Australian customers by charging in US dollars instead of local currency 2023-12-20 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Google to pay $700 million to US customers, states in Play store settlement 2023-12-19 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | MongoDB warns breach of internal systems exposed customer contact info 2023-12-18 [theregister.co.uk] PLUS: Cancer patients get ransom notes for Christmas, Delta Dental is the latest MOVEit victim, and critical vulns
Infosec in brief MongoDB on Saturday issued an alert warning of "a security incident involving unauthorized access to certain MongoDB corporate systems, which includes exposure of customer account metadata and contact information." Details >
|
![The original news](pic/home.gif) | Aqua Ohio customers to pay more for water, sewer service 2023-12-16 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Energy firms must help struggling customers under new rules 2023-12-14 [bbc.co.uk] New Ofgem rules mean affordable payment plans and even repayment holidays will now be available. Details >
|
![The original news](pic/home.gif) | FCC reminds US mobile carriers that customer data needs to be protected 2023-12-13 [theregister.co.uk] Telcos schooled on how to combat SIM swapping and port-out fraud
The US Federal Communications Commission (FCC) is reminding telcos of their obligations to keep consumers safe from SIM swapping and port-out scams. Details >
|
![The original news](pic/home.gif) | ScotRail consults customers on ending alcohol ban 2023-12-08 [bbc.co.uk] The online survey comes three years after restrictions were introduced to stop the spread of Covid-19. Details >
|
![The original news](pic/home.gif) | Best Banks for Customer Experience - CNET 2023-12-07 [news.cnet.com] Finding the right bank for you isn Details >
|
![The original news](pic/home.gif) | Best Banks for Customer Experience - CNET 2023-12-07 [news.cnet.com] Finding the right bank for you isn Details >
|
![The original news](pic/home.gif) | C3.ai Inc (AI) Reports Accelerated Revenue Growth and Expanding Customer Engagement in Q2 FY24 2023-12-06 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | HP exec says quiet part out loud when it comes to locking in print customers 2023-12-04 [theregister.co.uk] Funny how marketing messages change depending on the audience
HP is squeezing more margin out of print customers, the result of a multi-year strategy to convert unprofitable business into something more lucrative, and says its subscription model is "locking" in people. Details >
|
![The original news](pic/home.gif) | HP exec says quiet part out aloud when it comes to locking in print customers 2023-12-04 [theregister.co.uk] Funny how marketing messages change depending on the audience
HP is squeezing more margin out of print customers, the result of a multi-year strategy to convert unprofitable business into something more lucrative, and says its subscription model is "locking" in people. Details >
|
![The original news](pic/home.gif) | British Library begins contacting customers as Rhysida leaks data dump 2023-11-29 [theregister.co.uk] CRM databases were accessed and library users are advised to change passwords
The Rhysida ransomware group has published most of the data it claimed to have stolen from the British Library a month after the attack was disclosed. Details >
|
![The original news](pic/home.gif) | Amazon to Release Q, an AI Chatbot for Corporate Customers 2023-11-28 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Amazon to Release an AI Chatbot Called Q for Corporate Customers 2023-11-28 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Anger as some Google cloud customers locked out of files 2023-11-28 [bbci.co.uk] Google is investigating reports that some users of its Drive service cannot access recent files. Details >
|
![The original news](pic/home.gif) | Customers furious after HSBC down for more than 24 hours 2023-11-25 [bbci.co.uk] The firm says it is "really sorry" for the problem, which comes on the busy shopping day Black Friday. Details >
|
![The original news](pic/home.gif) | John Lewis to offer health checks to customers 2023-11-24 [bbc.co.uk] The department store is partnering with Covid-19 testing firm Randox Health to offer new services. Details >
|
![The original news](pic/home.gif) | HSBC down: Customers furious over ongoing bank outages 2023-11-24 [bbci.co.uk] The firm says it is "really sorry" for the problem, which comes on the busy shopping day Black Friday. Details >
|
![The original news](pic/home.gif) | Thousands of HSBC customers in Britain report mobile banking outages 2023-11-24 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | HSBC mobile banking app down for thousands of customers on Black Friday 2023-11-24 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Attack on direct debit provider London & Zurich leaves customers with 6-figure backlogs 2023-11-23 [theregister.co.uk] Customers complain of poor comms during huge outage that Details >
|
![The original news](pic/home.gif) | Sumo Logic wrestles with security breach, pins down customer data 2023-11-21 [theregister.co.uk] Compromised AWS account led to fears that user info could have been exposed to cybercriminals
Sumo Logic has confirmed that no customer data was compromised as a result of the potential security breach it discovered on November 3. Details >
|
![The original news](pic/home.gif) | Insider Sell Alert: Chief Customer Officer Matthias Dollentz-Scharer Sells Shares of Dynatrace Inc 2023-11-19 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Samsung UK discloses year-long breach, leaked customer data 2023-11-17 [theregister.co.uk] Chaebol already the subject of suits for a pair of past indiscretions
The UK division of Samsung Electronics has allegedly alerted customers of a year-long data breach Details >
|
![The original news](pic/home.gif) | Illinois casino customers, employees targeted by data breach 2023-11-17 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Siena AI raises $4.7M to develop an empathic AI customer service agent 2023-11-16 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Water companies forced to compensate customers 2023-11-14 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | DIY retailer Kingfisher launches AI-powered customer assistant 2023-11-14 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Microsoft 365 down for some customers in UK and Europe 2023-11-10 [bbci.co.uk] Users are complaining of problems accessing workplace app Teams and the Xbox gaming platform. Details >
|
![The original news](pic/home.gif) | Microsoft 365 down for some customers in UK and Germany 2023-11-10 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Carmakers urged to enhance customer experience throughout vehicle lifetime 2023-11-08 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | 1 in 5 VMware customers plan to jump off its stack next year 2023-11-08 [theregister.co.uk] Forrester predicts the loss of custom for Virtzilla following Broadcom takeover
Forrester reckons that up to 20 percent of VMware enterprise customers will set in train plans to escape its extensive virtualization stack in the coming year. Details >
|
![The original news](pic/home.gif) | Go digital or else: Citibank tells customers to ditch paper statements or lose digital access 2023-11-07 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Irate bank customers see deposit delays spill into Monday now. Here 2023-11-06 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Touchscreen card devices may prevent blind customers paying 2023-11-05 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Verizon customers in Texas lost service Friday morning. Here 2023-11-03 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Potbelly Third Quarter Revenue Climbs on Customer Traffic, Digital Sales 2023-11-02 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Panera Displays New Caffeine Warnings After Customer Death: Report 2023-10-29 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Customers Bancorp, Inc. (NYSE:CUBI) Q3 2023 Earnings Call Transcript 2023-10-29 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Comcast Falls as NBC Owner Sheds Broadband, Cable Customers 2023-10-26 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Why Costco Customer Experience Unlikely To Change Amid New Management (and How To Score Half Off a Membership Right Now) 2023-10-25 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Number of Citizens customers drop amid 2023-10-24 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Over 9,500 Bank of Canton customers may have had personal information exposed due to data breach 2023-10-24 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Customers of Deutsche Bank units lodge surge in complaints, consumer group says 2023-10-23 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Casio keyed up after data loss hits customers in 149 countries 2023-10-19 [theregister.co.uk] Crooks broke into the ClassPad server and swiped online learning database
Japanese electronics giant Casio said miscreants broke into its ClassPad server and stole a database with personal information belonging to customers in 149 countries. Details >
|
![The original news](pic/home.gif) | Qantas cargo customers seek fee waivers after shipping disruption 2023-10-18 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Energy firms ordered to contact struggling customers 2023-10-18 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | FTX Latest: Singh Says Alameda Line of Credit Helped Customers 2023-10-17 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Sling TV is Offering New Customers 50% Off Their First Month - CNET 2023-10-17 [news.cnet.com] With this deal, you can try out one of our favorite live TV streaming services for just $20. Details >
|
![The original news](pic/home.gif) | Down and out: Barclays Bank takes unplanned digital detox, customers not invited 2023-10-17 [theregister.co.uk] Account holders reach for telephone as mobile and web services crash
Online services with UK-based Barclays Bank have taken a nosedive. Details >
|
![The original news](pic/home.gif) | Rite Aid has filed for bankruptcy. What it means for the pharmacy chain and its customers 2023-10-16 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | 20 Creative Ways to Attract Customers 2023-10-15 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Wells Fargo rolls out financial planning tool to almost 70 million customers 2023-10-12 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Rental-car customer satisfaction grows in latest J.D. Power survey 2023-10-11 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Unity CEO Resigns After Controversial Pricing Change That Prompted Customer Backlash 2023-10-10 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | SAP customers on brink of ERPocalypse as 2025 support cliff looms for ECC 2023-10-10 [theregister.co.uk] When German vendor promised service until 2027, not everyone qualified
Half of SAP clients relying on ECC Details >
|
![The original news](pic/home.gif) | 23andMe Customers 2023-10-07 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Lyca Mobile says customer data was stolen during cyberattack 2023-10-06 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | SLO County outage leaves more than 2,000 PG&E customers without power 2023-10-04 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | UPS and FedEx customers regain upper hand in delivery price battle 2023-10-03 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | British water companies ordered to repay $139M to customers for poor performance 2023-09-26 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Water firms forced to pay back customers for poor performance 2023-09-26 [bbci.co.uk] Regulator Ofwat orders companies in England and Wales to cut bills after missing targets. Details >
|
![The original news](pic/home.gif) | GM, Stellantis dealers and customers face dwindling parts as UAW strike expands 2023-09-23 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Costco recalls roughly 48,000 mattresses after over 500 customers report mold growth 2023-09-23 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | TransUnion reckons big dump of stolen customer data came from someone else 2023-09-21 [theregister.co.uk] Prolific info-thief strikes again
Days after a miscreant boasted leaking a 3GB-plus database from TransUnion containing financial information on 58,505 people, the credit-checking agency has claimed the info was actually swiped from a third party. Details >
|
![The original news](pic/home.gif) | TransUnion reckons big dump of customer data came from someone else 2023-09-21 [theregister.co.uk] Prolific info-thief strikes again
Days after a miscreant boasted leaking a 3GB-plus database from TransUnion containing financial information on 58,505 people, the credit-checking agency has claimed the info was actually swiped from a third party. Details >
|
![The original news](pic/home.gif) | T-Mobile Glitch Showed Customer Data to Wrong Account Holders 2023-09-20 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Another Biloxi casino suffers cyberattack as hackers access customer loyalty database 2023-09-16 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Caesars says cyber-crooks stole customer data as MGM casino outage drags on 2023-09-14 [theregister.co.uk] Zero-days are so 2022. Why not just social engineer the help desk?
Casino giant Caesars Entertainment has confirmed miscreants stole a database containing customer info, including driver license and social security numbers for a "significant number" of its loyalty program members, in a social engineering attack earlier this month. Details >
|
![The original news](pic/home.gif) | Cloud is here to stay, but customers are starting to question the cost 2023-09-11 [theregister.co.uk] Plus: Spending on AI model training infra now the top priority among datacenter operators
Feature Cloud-based infrastructure services date back at least as far as 2006, when AWS introduced its S3 storage platform, followed by Elastic Compute Cloud (EC2) instances. Since then, cloud has become a global industry topping $100 billion in size, but some customers have begun to question the move to these services and started to bring workloads back in house. Details >
|
![The original news](pic/home.gif) | Nikola asks customers to return electric trucks at risk of fires 2023-09-10 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Walgreens agrees to pay $44 million to Theranos blood test customers 2023-09-08 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Microsoft Says It Will Protect Customers from AI Copyright Lawsuits 2023-09-08 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Zopa, the UK neobank, hits 1M customers and raises another $93M 2023-09-08 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Bank to help customers catch impersonators during scam calls 2023-09-06 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Maker of rapid-fire triggers falsely told customers they are legal, judge says in preliminary ruling 2023-09-05 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | EE and Vodafone customers able to call after bug fixed 2023-09-05 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | EE and Vodafone customers able to call after bug fixed 2023-09-05 [bbci.co.uk] The two providers have offered different accounts of what happened to their networks. Details >
|
![The original news](pic/home.gif) | Customers pan new Walmart shopping cart on social media after limited rollout 2023-09-01 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Waitrose glitch cancels customers 2023-08-31 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Price rises yet to hit customers, says Salesforce as it raises forecasts 2023-08-31 [theregister.co.uk] CRM vendor might find itself pushed to the margins to keep investors happy
Salesforce has posted upbeat results and raised its forecasts for revenue, operating margin, and operating cash flow for next year. But price rises announced earlier this year are yet to affect customers, the CRM giant said. Details >
|
![The original news](pic/home.gif) | OpenAI launches a ChatGPT plan for enterprise customers 2023-08-28 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Spirit Airlines to pay $8.25 million to customers hit with surprise bag fees at the airport 2023-08-26 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Spirit Airlines to pay $8.25 million to customers hit with surprise bag fees at the airport 2023-08-26 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Twilio Launches AI Tools to Broaden Customer Data Offerings 2023-08-24 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Fyre Festival 2 tickets on sale and customers are buying, disgraced founder says 2023-08-23 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Federal judge orders utility to turn over customer information amid reports of improper water use 2023-08-23 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Customer engagement platform Beamer raises $20M 2023-08-21 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Public Eye: Banks can waive fees when a customer dies, but do they in Oklahoma? 2023-08-20 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Amazon imposes new fees on sellers who ship their own products to customers 2023-08-17 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Coinbase gets approval to offer crypto futures to eligible US customers 2023-08-16 [news.yahoo.com] Details >
|
![The original news](pic/home.gif) | Bank glitch let customers withdraw extra cash 2023-08-16 [bbc.co.uk] Bank of Ireland says technical problems, which led to queues at some cash machines, are now fixed. Details >
|
![The original news](pic/home.gif) | Tucson Electric Power Customers Will See Their Rates Rise - CNET 2023-08-16 [news.cnet.com] Home power customers will pay about $11 more per month beginning in September. Details >
|
![The original news](pic/home.gif) | Put up posters about your poor customer satisfaction, NatWest told 2023-08-15 [news.yahoo.com] Details >
|